Introduction

GOTP Technology Solutions Private Limited (“GOTP”), an Indian company incorporated under the Companies Act, 1956, with its registered office at K-1/15, Block K, Chittaranjan Park Road, Delhi, 110019, is dedicated to enhancing workplace user experiences through various easy-to-use SaaS (Software as a Service) solutions. GOTP specializes in software development, particularly in creating internet and mobile-based applications that manage and provide employee transportation solutions, hybrid workspace solutions, and related services such as billing, compliance, and security for enterprises and their vendors/service providers (“Services”).

SaaS Solutions Provided by GOTP

1. GOTP: Mobile and web application (“Application”)
2. GOTP Partner – Lite: Driver mobile application (“Application”)
3. Total Operations GOTP: Comprehensive operations management application (“Application”)
4. Driver Book: Driver payment tracking mobile application (“Application”)

Privacy Policy

This Privacy Policy (“Privacy Policy”) outlines GOTP’s practices regarding the privacy of users’ information in connection with the aforementioned applications. It is published in accordance with the Information Technology Act, 2000, and its associated rules, which require the publication of rules and regulations, privacy policies, and terms of use on an online portal.

We request you to read this Privacy Policy carefully before accessing any of our applications.

Definitions

• “Company”, “GOTP”, “we”, “us”, “our”: Refers to GOTP Technology Solutions Private Limited.
• “You”, “your”, “user”: Refers to the person who accesses, uses, and/or participates in the Application in any manner.
• “Employer”: Refers to the employer of the user who has entered into an agreement with GOTP for providing employee transportation solutions via access to the Application.

Data Protection and Security

Protecting your personal information is a top priority for us. We have implemented all necessary and reasonable measures to secure the confidentiality of user information and its transmission over the internet.

By using our services and applications or otherwise providing us with your information, you agree to the terms of this Privacy Policy. You also consent to our use and disclosure of your Personal Information (as defined below) as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not subscribe to our services, use the applications, or provide us with any of your information.

Responsible Entity for Data Processing

GOTP Technology Solutions Pvt. Ltd, located at K-1/15, Block K, Chittaranjan Park Road, Delhi, 110019, is responsible for processing your personal data collected from or on behalf of your employer, as directed by them.

Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: We process your personal data to comply with our contractual obligations to your employer.
• Consent: In some cases, your employer may obtain your consent to onboard you into our solution, requiring your personal data for processing purposes such as registration, scheduling, and rostering trips. Consent can be withdrawn at any time, though it does not affect the legality of data processed prior to withdrawal.

Personal Data Collection and Processing

We may process personal information provided by you or your employer, including but not limited to:

• GOTP: Employee name, employee ID, address, phone number, email address, gender, and Geo ID.
• GOTP Partner – Lite: Driver full name, driver phone number, driver location (tracked during trips).
• Driver Book: Driver full name, driver phone number, driver age, driver city, driver location (tracked during trips).

We also collect data automatically captured by the Application, such as your mobile phone operating system and IP address. User data from your employer is collected via a secure transmission channel as agreed between GOTP and the other party.

Special Categories of Personal Data

We do not collect special categories of personal data (sensitive personal information) via the GOTP applications. Please avoid providing such data.

Cookies

Cookies are small portions of information saved by your browser. They record various aspects of your visit and assist GOTP in providing uninterrupted service. We do not use cookies to save personal information.

Sharing of Information

GOTP may share aggregated demographic information with partners or affiliates, which is not linked to any personal information that can identify an individual. We do not allow unauthorized persons or organizations to use any information collected through our applications.

Consulting and Regulatory Disclosures

• We may partner with third parties to provide specific services and share necessary personal information for this purpose.
• We may disclose personal information to comply with legal requirements, protect our rights, or respond to court orders or other legal processes.
• Personal information may be disclosed to third parties in the event of transfer of rights and duties under agreements or to affiliates or related entities.

Security of Information

We have implemented appropriate technical and organizational measures to safeguard your personal information. Data is processed and stored securely, and any breach will be promptly addressed. Despite these measures, data transmission over the internet has inherent security implications, and usage of our applications is at your own risk.

Data Retention

GOTP retains personal information as long as necessary to achieve the purpose for which it was collected or as permitted by laws and regulations.

Data Transfer and Storage

We may transfer information across borders, ensuring adequate data protection through written agreements or user consent. Data is processed and stored in AWS DC, Singapore by default, and AWS Frankfurt for the Euro region unless otherwise stated in a contract with your employer.

Rights of Data Subjects

We recognize your rights regarding data processing, including:

• Access to Data: You can request access to your personal information.
• Right to Rectify: You can request corrections to inaccurate information.
• Data Portability: You can request an electronic copy of your personal information.
• Right to Object: You can object to processing under legitimate interests.
• Right to Restriction: You can request to stop using your information until resolved.
• Right to Erasure: You can request deletion of your personal information if it does not conflict with our obligations.

Notification of Changes

GOTP may update this Privacy Policy to reflect changes in its information practices. Any material changes will be notified via email or a notice on the Services before becoming effective. We encourage periodic review of this page for the latest privacy practices.

For privacy questions, email us at:info@insurgetech.com. We will respond promptly to requests, questions, or concerns regarding our use of personal information.

By using our services and applications, you agree to this Privacy Policy and its provisions.